Refund policy
Risk-Free First Order Guarantee & 30-Day Returns
We want you to feel confident trying our products. If you have any questions about your order or a return, please contact us anytime at info@beaconstyling.com.
30-Day Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it, with original packaging and proof of purchase.
To start a return, contact us at info@beaconstyling.com.
If your return is approved, we will send instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
First Order Satisfaction Guarantee
If this is your first order and you're not satisfied, contact us within 30 days of delivery and we’ll work with you to make it right. Depending on the situation, we may offer a replacement, store credit, or refund.
Damaged or Incorrect Items
Please inspect your order when it arrives and contact us immediately at info@beaconstyling.com if the item is:
• Damaged
• Defective
• Incorrect
We will evaluate the issue and work quickly to resolve it.
Non-Returnable Items
Due to hygiene and safety reasons, opened or used cosmetic and personal care products cannot be returned.
Refunds
Once we receive and inspect your return, we will notify you if your refund has been approved.
If approved, refunds will be issued to your original payment method within 10 business days.
Please allow additional time for your bank or credit card provider to process the refund. If you have questions about your refund, please contact us at info@beaconstyling.com.